Volunteers are a crucial part of the Christmas Store. On the days of the store, volunteers serve across a variety of areas, in shifts of 2.5 hours. A brief orientation and training session is offered at the beginning of each shift.

In 2021, due to continued COVID concerns for the safety of clients and volunteers, the Christmas Store will operate similarly to last year. The 2021 experience is described below, with the name of each volunteer role in bold type.

Clients will arrive for their appointments in their cars, be welcomed at a tent in the parking lot (client check-in) and then directed to a marked parking space. While in their cars, clients will be provided with real-time photos of toys available for their child(ren), and make their selections of 3 toys per child (client assistant, also Spanish interpretation as needed). Inside the building, the toy selections for each child are received from the client and the toys loaded into a shopping cart (shopper). Once all of the client’s toy selections are gathered, the cart is delivered to a “pod” for wrapping (gift wrapper). Once all the toys in the cart are wrapped and ready, the cart will be taken out to the pick-up area of the parking lot, where the client is ready to receive them (toy loader). For clients who miss their Christmas Store appointments, volunteers on Monday morning after the store (Monday morning elf) select and bag toys for registered children before clients arrive that afternoon for pick-up.

Due to the pace of the Christmas Store and the nature of the store’s activity, it is not suitable for children younger than 12. Children who are 12 and older may volunteer in any area with a parent or guardian immediately alongside the child at the same time in the same area. To serve without a parent or guardian immediately alongside, a child or teen must meet the minimum age requirement for that particular area.

Volunteer Shifts:

Friday, December 10, 2021:

  • 11:30am – 2:00pm
  • 1:30pm – 4:00pm
  • 3:30pm – 6:00pm

Saturday, December 11, 2021:

  • 8:30am – 11:00am
  • 10:30am – 1:00pm
  • 12:30pm – 3:00pm
  • 2:30pm – 6:00pm (3.5 hour shift)

Monday, December 13, 2021:

  • 9:30am – 11:30am

Volunteer Registration:

Volunteer registration is now open, please click here to select your role and shift for the 2021 Christmas Store!